Support
Need help with Unifai? Most questions are answered below. If you don't find what you're looking for, we're a single email away.
Email us directly
We aim to respond to every inquiry within 48 hours. Please include your iPhone model and iOS version when reporting bugs.
founder@unifai.infoFrequently asked questions
Do I need an account to use Unifai?
No. Most of Unifai works without an account — you can browse our curated AI creations, search tools, and watch the Show feed without signing in. Sign-in is only required to save favorites and personalize your feed across devices.
How do I sign in?
Open the app, tap the profile icon in the top right, and choose Apple Sign-In or Google Sign-In. We do not support email/password accounts in the current version.
How do I delete my account and all my data?
In the app, go to Profile → Settings → Delete Account. This permanently removes your profile, favorites, and preferences from our servers within 30 days. You do not need to contact us — the deletion is fully self-service.
Why is background music playback not working?
Background audio requires iOS 17 or later. If you are on a supported device and audio still stops when you lock the screen, check Settings → Unifai → make sure Background App Refresh is enabled. If the issue persists, please email us — see contact details below.
How do I switch the app language?
Profile → Settings → Language. Unifai supports English, Hebrew, Arabic, and Russian, with full right-to-left layout for Hebrew and Arabic. The change applies immediately — no restart needed.
I see content that looks inappropriate. How do I report it?
On any creation detail page, tap the three-dot menu and choose Report. Our team reviews reports within 48 hours. We programmatically filter NSFW content before publishing, but generative AI can occasionally produce material that slips through.
I tapped on a tool and it opened a website. Is that normal?
Yes. Unifai links to external AI tools (such as ChatGPT, Midjourney, Suno, Gamma, and others) by opening their websites in the in-app browser. We do not host or operate these tools — your interaction with them is governed by their own terms and privacy policies.
Are my favorites synced across my devices?
Yes — when you are signed in, favorites sync automatically across all devices using the same Apple or Google account.
Can I use Unifai to upload my own AI creations?
Not in the current version. All creations displayed in Unifai are produced by our team using third-party AI tools. User-submitted content is on our roadmap.
Does Unifai sell my data or use it to train AI models?
No. We never sell your personal information and we never use your data to train AI models. Full details are in our Privacy Policy.
Specific topics
Privacy & data requests
Access, correction, deletion, or portability of your personal data.
Email →Bug reports
Crashes, broken layouts, or unexpected behavior. A screenshot helps.
Email →Feedback & feature requests
Ideas, requests, and suggestions for what to build next.
Email →Copyright / DMCA
Notices of alleged infringement under DMCA, Israeli Copyright Act, or EU DSA.
Email →Looking for our policies? Privacy Policy · Terms of Use · Accessibility · DMCA