CATEGORY
AI Customer Support tools (10)
Every AI Customer Support tool we track on Unifai — 10 tools with verified sample outputs, pricing, and capabilities side by side.
Calilio
paid
Calilio is a cloud-based VoIP business phone system offering virtual numbers in 100+ countries, call routing, IVR, recording, and SMS, plus an AI suite for real-time call transcription, summaries, and sentiment analysis. Best for growing teams and call centers wanting an affordable alternative to OpenPhone or Dialpad.
CallHippo
paid
CallHippo is a cloud VoIP business phone system with virtual numbers in 150+ countries, power/parallel dialers, AI voice agents, and call recording with transcription. Best for distributed sales and support teams needing international calling and CRM integrations; a budget alternative to Aircall and JustCall.
CoSupport AI
freemium
AI customer support automation platform that generates accurate responses from your knowledge base. Reduces ticket volume with AI-powered agent assistance.
Echowin AI
freemium
AI phone answering service that handles business calls with natural conversations. Automates call routing, scheduling, and customer inquiries.
KrispCall
paid
KrispCall is a cloud phone system that gives sales and support teams virtual numbers in 100+ countries, plus call recording, IVR, and a unified callbox for calls, SMS, and voicemail, with CRM integrations like HubSpot, Salesforce, and Zoho. A budget-friendly alternative to Aircall and OpenPhone.
Proactive AI
freemium
AI customer engagement platform that anticipates user needs and provides proactive support suggestions before customers ask for help.
Soul Machines
freemium
AI platform creating photorealistic digital humans for customer service, healthcare, and education. Features emotion-responsive autonomous animation.
Synthflow AI
paid
No-code platform for building AI voice agents that answer and place phone calls—handling inbound support, lead qualification, and appointment booking with low-latency telephony, multilingual voices, and CRM integrations (Salesforce, HubSpot, Calendly). Best for businesses automating phone workflows without code; an alternative to Retell AI and Vapi.
Text (LiveChat)
paid
LiveChat is a real-time live-chat widget and agent console for ecommerce and SaaS support and sales teams, part of Text's suite. It unifies website, WhatsApp, Messenger and Instagram chats with AI Copilot reply suggestions, chat summaries, and 200+ integrations like Shopify. A polished alternative to Intercom or Zendesk Chat.
Tidio
freemium
Customer service platform combining live chat, a multichannel inbox (Messenger, Instagram, email), and Lyro — an AI support agent built on Claude that autonomously resolves up to ~70% of routine inquiries in 45+ languages. Aimed at SMB and e-commerce teams as a lighter, cheaper alternative to Intercom and Zendesk.